Add image
User Image

MunchEm Logo

MunchEm Partner Agreement

This Partner Agreement is legally binding document between you, whether personally or on behalf of an entity (the "Partner"), and MunchEm, Inc. and its affiliates (collectively, "MunchEm"), regarding the Partner's use of MunchEm' website, currently located at (including the webpages contained or hyperlinked therein and owned or controlled by MunchEm, the "Website"), and the Partner's inclusion in applicable services provided by MunchEm via the Website or MunchEm Apps or vendors/resellers as MunchEm may choose from time to time.

PARTNER Menu and Information

The Partner will provide MunchEm with the Partner's current menu, hours of operations, logo, etc. Any changes need to be submitted to MunchEm by Phone or Email ( Changes will be made within 48 hours. The Partner agrees to abide by the information provided before the changes until said changes are implemented.

MunchEm may accept online payment from customers on behalf of the Partner through use of a credit card, PayPal®, and/or cash based upon the above selection. 

Invoicing and Payment Terms

Monthly fees (if any) will be due on 1st of the month and withdrawn from Merchant provided bank account. If alternate arrangement is desired, both the Merchant and MunchEm must agree through written communication.

Payments processed through MunchEm Services (Apps, Websites, etc.) will be remitted every month on or before the 10th for all orders placed the prior month to the Merchant following the below formula.

Total Amount Remitted = Total online payment received – total commission for all orders (including those delivered by MunchEm but paid to the Merchant.)


For every order the Partner receives through MunchEm website/apps/services – Partner commits to pay *agreed commission percentage charge for the order.

Delivery Process

Partner agrees to receive delivery orders from MunchEm by one or more of the following methods: automated phone calls, faxes, emails, and push notifications via the OrderEm App. Partner will prepare and package orders in a fashion adequate for proper delivery.

All parties will be able to track a delivery order. Partner will be given access to OrderEm, our proprietary delivery tracking app. Partner’s customers will have the ability to track orders on their device through the MunchEm website or app.

If MunchEm is providing the delivery serice, MunchEm will take preliminary action to resolve any discrepancies with a customer’s delivery. This may include re-attempting a delivery or refunding a customer. After a resolution is made, MunchEm will take action with the Partner to prevent future discrepancies.


Partner will not be held liable for any accident or incident that causes personal injury or property damage that results from a delivery facilitated if, and only if MunchEm provides the delivery service.

Partner is solely responsible to ensure that pickup orders that are paid online are verified at the point of service by validating the identity of the purchaser. Any chargebacks or related fees resulting from a unauthorized charge from such purchase will be charged to Partner. Chargebacks can be disputed with sufficient evidence against the claim.

Term of Agreement

This agreement remains in effect for an indefinite period of time. This Agreement can be terminated by either party with written notice of 30 calendar days. 


Either party may use each other’s branding (logos, images, pricing information, etc.) for the sole purpose of promoting each other's services while this agreement is in effect. first yea

r, we bill
monthly to the Customer.
/Set-Up Fees
Set-Up Fees
//Set-Up Fees - App
/Set-Up Fees
All (Facebook Ordering, Website Ordering & App Orde

Sign In To MunchEm

Signin close
Already Cool? New To MunchEm?
Enter Email
Enter Password

Forgot your password?
Please call our customer service for cancellation.