The Great Greek Mediterranean Grill has embraced technology to improve the customer journey and streamline efficiency. Nice & Easy, an enterprise system, integrates leading-edge technologies to create a best-in-class mobile and online customer experience journey. The application includes systems for online ordering, mobile ordering, and web-based training programs.

The POS system has been improved, enabling frontline team members to take orders faster and more easily, while the back-of-house teams can process orders with greater accuracy and speed. The Nice & Easy system has brought refinement and improvement to the existing technologies, resulting in a better team and customer experience and increased revenue.

Learn more:https://www.fastcasual.com/blogs/how-great-greek-mediterranean-grill-used-technology-to-upgrade-ordering-experience/