Automation, AI, and robotics are reshaping the restaurant industry, addressing challenges like rising costs, labor shortages, and customer demands for faster service. Sweetgreen’s automated salad stations have improved order accuracy and throughput.

Operators are investing in technology to enhance customer experiences, kitchen efficiency, and security. Kiosks and mobile ordering are transforming service, while AI voice technology is making strides in drive-thru ordering.

In kitchens, automation tools like robotic arms and co-bots are improving food prep efficiency. Meanwhile, Bartaco combines technology with human interaction, using mobile orders and data-driven insights to enhance service and streamline operations, boosting customer satisfaction and loyalty.

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