Panera's Digital Channels Hit by Nationwide Outage!
Sanjana B | March 27, 2024

Panera Bread's digital systems, including in-store kiosks, have crashed without explanation since the weekend. Despite cafes being operational, customers can only order at registers due to the outage.
The company's website and app are down, with workers left in the dark about the cause. Even the Unlimited Sip Club's loyalty program is inaccessible.
Reddit discussions hint at catering and gift card disruptions, while third-party deliveries continue. Speculations about a cyberattack circulate as Panera prepares for a major menu overhaul.
Similar tech failures are becoming common in the digital-dependent restaurant industry, highlighting vulnerabilities in digital infrastructure.
Learn more