At the Fast Casual Executive Summit in Denver, restaurant leaders explored how technology can enhance operations and customer experiences.

Panelists, including CEOs from Wow Bao, Craveworthy Brands, and Voodoo Doughnut, discussed strategies for optimizing workflow, inventory, and data to drive growth and efficiency. They emphasized the importance of selecting the right tech partners and not using tech for its own sake. 

Feedback from customers was highlighted as essential, with examples from Voodoo’s gamified feedback system.

While automation is key, panelists agreed that maintaining human interaction and hospitality remains crucial to success in the restaurant business.

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