This week, Nation’s Restaurant News editors attended Arizona's Restaurant Leadership Conference (RLC), gathering industry leaders for insightful discussions and networking.

Senior editor Joanna Fantozzi shared key insights, focusing on pricing, labor costs, and the enduring importance of customer experience.

Balancing technology with hospitality remains a challenge, especially in the rise of "eatertainment" brands. Data utilization also perplexes many, despite its significance.

Meanwhile, executive editor Alicia Kelso highlighted labor concerns, particularly in light of California's AB1228. The industry's response to labor shortages emphasizes holistic employee propositions beyond wages, prioritizing satisfaction and retention for both staff and customers.

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