Tech Solutions to Rescue Restaurants Amid Staffing Crisis

A Square survey reveals that nearly one-third of restaurants have been grappling with staffing shortages for two years. Many food service employees didn't return to their previous jobs or left shortly after others began coming back after the pandemic-induced layoffs in 2020.

The industry has faced challenges such as longer wait times, reduced operating hours, limited menus, higher prices, closed dining rooms, and even closures. However, this shortage also presents an opportunity for technology to step in and transform the industry.

Restaurants are leveraging pandemic-adopted technologies to bridge operational gaps left by workers, with almost 2 in 5 planning to automate operations. The investment in technology offers a promising long-term cost-cutting solution amidst rising expenses.

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