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Why restaurant chains are investing in robots
Prasad Vemulapalli | January 04, 2023

Why restaurant chains are investing in robots and what it means for workers

Nala Robotics Dish Washer

 

Chipotle Mexican Grill is testing whether a robot can make tortilla chips in stores. Sweetgreen plans to automate salad making in at least two locations. And Starbucks

wants its coffee-making equipment to lessen the workload for baristas.

This year brought a flurry of automation announcements in the restaurant industry as operators scrambled to find solutions to a shrinking workforce and climbing wages. But the efforts have been spotty so far, and experts say it will be years before robots pay off for companies or take the place of workers.

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